Terms

**Welcome to Cyla!**

These Terms of Service (hereinafter referred to as “Terms”) govern the relationship between PropertySpa (hereinafter referred to either as ‘Cyla’, ‘us’, ‘our’, ‘we’ or ‘Company’) and Our Clients (hereinafter referred to as ‘you’, ‘your’, ‘user’ or ‘our client’) and govern your use of any of our services (‘Services’) on our Platform (‘Cyla’ ‘website’ or ‘mobile application’) and any other platforms or services that we offer (collectively, the ‘Platform’).

Either the company or the Client shall be referred to individually as a ‘Party’, and collectively as the ‘Parties’.

Quick Notes:

• Cyla does not operate a cryptocurrency trading exchange or trading platform.
• The app allows users to send cryptocurrency to a unique wallet address assigned to their account.
• After the blockchain transaction is confirmed, the crypto asset is processed, and the equivalent value is credited to the user’s in-app wallet in Nigerian Naira.
• The application does not provide cryptocurrency trading features such as:
• • Cryptocurrency trading pairs
  • Order books or market speculation
  • Buying or selling cryptocurrencies within the app
• Users simply transfer cryptocurrency to their assigned wallet address, and the value is credited to their Naira wallet balance after confirmation.
• All blockchain transaction handling and wallet infrastructure are managed through our backend services and integrated wallet infrastructure. The app functions only as an interface for initiating deposits and viewing balances rather than operating a public cryptocurrency exchange.

Just to let you know, by engaging our platform, you are entering a legal agreement with us, and you are deemed to have understood, agree to abide by, and agree to be bound by these Terms, as well as the Privacy Policy. If you don’t agree or accept the Terms here, please do not use the Service and/or discontinue access to the Service immediately.

**Definitions**

a. “Platform“ refers to all Cyla websites, mobile applications, software, and services.

b. “User” refers to any individual or entity accessing or using the Cyla Platform.

c. “Services” include cryptocurrency conversion, wallet services, and other digital financial services provided by Cyla.

d. “Digital Currency” refers to cryptocurrencies like Bitcoin, USDT, Ethereum, and others supported on the platform.

e. “Account” means a registered user profile on the Cyla platform.

**Eligibility**

To use our services, you must be:

– At least 18 years old;
– Legally Capable of entering into a binding contract;
– Not barred from using our services under applicable law;
– The owner or authorized user of the payment method you link to your account.

**Account Registration and Security**

You must create an account to access certain features. You agree to:

– Provide accurate and complete information;
– Maintain the confidentiality of your login credentials.
– Notify us immediately of any unauthorized access or use of your account.

I want you to know that you are solely responsible for all activity that happens under your account.

**Platform Usage**

Our platform is not to be used for any of the following, and by engaging either of our platforms, you agree not to:

– Violate any law, regulation, or third-party rights;
– Engage in fraudulent or illegal activities, including money laundering or terrorism financing;
– Upload or transmit harmful code or software;
– Misrepresent your identity or affiliation;
– Circumvent our security features or attempt unauthorized access to the Platform.

**Intellectual Property Rights**

All content, trademarks, logos, graphics, and software on the Platform are owned by Cyla or its licensors and are protected under applicable intellectual property laws. You shall not use or reproduce any part of the Platform without prior written consent.

**Users Content**

a.) By engaging our platform, you grant Cyla a worldwide, royalty-free, non-exclusive license to use, reproduce, and display any content (such as comments, suggestions, or feedback) you submit via the Platform.

b.) Our website is programmed to offer an opportunity for users to post and exchange opinions and information as it concerns the company and/or its services.

c.) Cyla does not filter, edit, publish or review Comments prior to their presence on the website.

d.) Comments do not reflect the views and opinions of Instapro Technologies, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions only to the extent that it must not be repugnant to natural justice, equity and good conscience.

e.) Cyla shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on its website.

f.) Cyla reserves the right to monitor all Comments and to remove any Comments that can be considered inappropriate, offensive, or cause breach of these Terms and Conditions.

By engaging our platform, you also warrant as follows that:

a.) Your comments will not invade any intellectual property right, including and without limitation to copyright, patent or trademark of any third party.

b.) Your comments will not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy.

c.) Your comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

d.) By engaging our platform, you hereby grant Cyla a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

**Privacy Policy**

Your use of our Platform is subject to our Privacy Policy, which explains how we collect, use, and protect your data in compliance with the Nigerian Data Protection Regulation (NDPR) as well as the General Data Protection Regulation (GDPR). By using our services, you consent to our data protection practices as stipulated in our Data Protection Laws on our Privacy Policy.

**Limitation of Liability**

To the maximum extent permitted by law, Cyla its operating entities or any other affiliates (including their respective directors, members, employees or agents) shall not be liable for:

– Any indirect, direct, pecuniary, exemplary, incidental, special, or consequential damages.
– Loss of profits, assets, data, or business interruption.
– Any unauthorized access to or use of your data.
– Our liability for any claims arising from the use of our platform shall only be as to the extent of the damage or loss being incurred.

We are data protection compliant and we have put in place requisite structures to prevent any hack, breach, damage or losses and in the event that any loss of data, assets, profits or money is occasioned by your fraudulent act, negligence, omission, failure to maintain security of your details, the company shall not be held liable for any loss whatsoever.

**Disclaimer of Warranties**

The Platform and services are provided “as is” and “as available” without warranties of any kind. We do not guarantee that the Platform may be error-free, uninterrupted, or glitch-free sometimes however, the company’s operation is clientele oriented and we will strive to offer quality and uninterrupted service.

**Indemnity**

You agree to indemnify, defend, and hold harmless Cyla, its affiliates, officers, and employees from any claims, damages, liabilities, or expenses arising out of:

– Your use or misuse of the Platform;
– Violation of these Terms;
– Any unauthorized access to or use of your data;
– Infringement of any third-party rights.

**Modification of Terms**

We reserve the right to modify these Terms at any time. Updated versions will be posted on the Platform and will become effective upon posting. Continued use of the Platform constitutes your acceptance of the updated Terms.

**Restriction, Suspension and Termination**

Cyla reserves the right to restrict, suspend or terminate your Cyla account where:

a.) We reasonably suspect your Cyla Account to be the subject of an operational or other error, in which case we may be required to suspend access to your account until such time as the error is rectified;

b.) We reasonably suspect your Cyla Account has been or is being used in relation to any unlawful, fraudulent or prohibited activity, or in breach of these Terms;

c.) We reasonably suspect you or your Cyla Account is or has been associated with, or poses a high risk of, money laundering, financing of terrorism, fraud, or any other financial crime;

d.) We reasonably suspect you of taking any action that Cyla considers to be a circumvention of Cyla’s controls, including but not limited to opening multiple Cyla Account;

e.) We reasonably suspect your involvement in any attempt to gain unauthorised access to any Cyla Account;

f.) Your Cyla Account or your profile contained therein is or appears to be the subject of any legal, regulatory or government process and/or we, in our sole discretion, consider there to be a heightened risk of legal or regulatory non-compliance associated with your Cyla Account;

g.) We are compelled to do so by a prima facie valid subpoena, court order, or other binding order of a government or regulatory authority; or

h.) your name appears on a government or international body sanctions list.

The Company will make all reasonable efforts to provide you with notice of any decision to restrict, suspend or terminate your Cyla Account, unless we are prevented from doing so by any legal, regulatory or operational process or requirement, or where doing so may compromise Cyla’s security and/or risk management procedures. You accept and agree that the Company is under no obligation to disclose to you the fact of or reason for any decision to restrict, suspend or terminate your Cyla Account, and shall have no liability to you in connection with the restriction, suspension or termination of your Cyla Account.

We may restrict, suspend or terminate your access to the Platform at any time, without notice, if you breach these Terms, if required by law or upon the slightest suspicion of fraud or any acts likely to cause harm or loss of assets. Upon termination, your right to use our services ceases immediately.

Upon termination of your Cyla Account or access to our platforms in the event of breach of these terms, all amounts payable by you to us will become immediately due and payable.

On termination, we shall complete all Transactions and/or Contracts that are already entered into or under execution and these Terms and Conditions shall continue to bind both parties in relation to such Transactions and/or Contracts. We shall be entitled to deduct all amounts due to us before transferring any credit balances to you and we shall be entitled to postpone such transfer until any and all Transactions and/or Contracts between you and us are closed. Furthermore, we shall be entitled to require you to pay any charges incurred in transferring your investments.

In the event that you involve us, directly or indirectly, in any type of fraud, we reserve the unfettered right, at our sole discretion and without prejudice to any other rights we may have under these terms, to reverse all previous Transactions and/or Contracts, which would or could place our interests and/or any of our (other) clients’ interests at risk.

**Dispute Resolution**

In the event of a controversy, claim or dispute arising out of or relating to these terms, the parties shall attempt in good faith to resolve such controversy, claim or dispute promptly by negotiation between the parties or their authorized representatives. Before exploring any other remedy in law, the user shall notify us of the dispute or complaint through the contact details. If parties are unable to resolve the controversy, claim or dispute, the parties shall be referred to mediation by a single mediator at the Lagos Multi-Door Courthouse (“LMDC” ) under the LMDC Rules as governed by the Lagos Multi-door Courthouse Law. If unresolved, such disputes may be referred to arbitration in Lagos, Nigeria, in accordance with the Arbitration and Conciliation Act, Cap A18, LFN 2004 as agreed upon by parties or parties may resort to litigation where they do not consent to arbitration.

Any dispute arising out of or in connection with this terms or engaging our platform will be conducted only on an individual basis and not in a class, consolidated or representative action.

**Governing Law and Jurisdiction**

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria. The courts of Lagos State shall have exclusive jurisdiction over all disputes arising under or in connection with these Terms.

**Force Majeure**

Cyla shall not be liable for failure or delay in performance due to causes beyond its reasonable control, including but not limited to natural disasters, war, internet outages, regulatory or government actions, power surge, malware, electronic malfunction.

**Entire Agreement**

The Terms herein contained, constitute the entire agreement between you and Cyla as it concerns your usage of our Platform and it supersedes all prior agreements or communications.

**Cookies**

We employ the use of cookies. Kindly note that by accessing our Platform, you agreed to use cookies in agreement with the Company’s Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

You have the option to accept, restrict or reject the use of cookies.

**License**

Unless otherwise stated, the Company and/or its licensors own the intellectual property rights for all materials on Cyla. Hence, you are granted a limited, non-exclusive, non-transferable license to use Cyla legally for either personal or commercial purposes.

You lack the wherewithal to do any of the following:

a.) Republish material from Cyla

b.) Sell, rent or sub-license material from Cyla

c.) Reproduce, duplicate or copy material from Cyla

d.) Redistribute content from Cyla

**Hyperlinking to our Content**

You may link to Cyla’s website, provided that the link does not portray Cyla, its services, or partners in a false, misleading, derogatory, or otherwise offensive manner. Linking must not imply any form of association, approval, or endorsement on our part without express written consent except as otherwise provided below:

**Automatically Permitted Organizations**

The following entities may link to our website without our prior written consent:

– Government agencies
– Search engines
– News organizations
– Online directory distributors (linking similarly to other listed businesses).
– Accredited businesses, excluding non-profit solicitors, charity malls, and charity fundraising groups.

Such automatic permission to hyperlink to our website is subject to the following conditions:

– The link must not be misleading or deceptive.
– The link must not falsely suggest endorsement or affiliation.
– The link must appear naturally within the context of the linking party’s website.

**Organizations Requiring Prior Approval**

We may consider and approve link requests from the following:

– Well-known consumer/business information sources.
– Dot-com community platforms.
– Charitable associations or groups.
– Internet portals and directory distributors.
– Professional firms (law, accounting, consulting).
– Educational institutions and trade associations.

**Criteria for Approval**

Links may be approved if:

– They do not harm our reputation or that of our affiliates
– The organization has a clean record with us
– The link offers a visibility benefit
– It is included as part of general resource content.

Approved organizations must ensure that:

– The link is not misleading.
– No false association or endorsement is implied.
– It fits appropriately within their site’s content.

**Link Request Procedure**

Organizations in Clause above must email a formal request to the company including the following:

– Organization name, address and contact details.
– URL of the linking website.
– List of URLs from which they plan to link.
– List of our URLs they wish to link to.

Having complied with the condition above, the response period is usually between 2 to 3 weeks after request is initiated.

**Permitted Linking Methods**

Approved links may reference our website using:

– Our corporate name.
– The direct URL of the webpage.
– A relevant description consistent with the linking site’s context

Please Note: Use of our logo or branding elements is strictly prohibited without a formal trademark license agreement duly executed.

**Financial Advice**

Under no circumstances does any information contained on the Platform or Cyla Blog, or provided to you through your Cyla Account or by any employee, agent or affiliate of Cyla, constitute financial, investment or other professional advice. You are solely responsible for any decision to store, buy or sell digital currency/assets, and such decisions should take into account your risk tolerance and financial circumstances. Hence we shall not be held liable for any financial advice informing your financial investment.

**Taxes**

Be informed that Cyla does not provide tax advice, and shall not be held liable for any tax evasion as it is your sole responsibility to determine, collect, report, and remit any taxes that may arise in connection with your use of the Platform subject to the applicable law in your country.

Without exclusion to the general exemption of foreign exchange transactions from Value Added Tax (VAT) under Nigerian law, any fees, commissions, or service charges associated with your use of the Platform may be subject to applicable taxes, including but not limited to VAT, as may be imposed by the Federal Inland Revenue Service (FIRS) or other competent authorities.

You are solely responsible for ensuring full compliance with all tax laws and regulations applicable in your jurisdiction, including the withholding, reporting, and remittance of taxes to the relevant tax authorities. Cyla shall not be liable for any non-compliance, penalties, or liabilities arising from your failure to fulfill these obligations.

**Prohibited Activities**

You must not use your Cyla Account or its platform to undertake any of the activities or categories of activity (herein referred to as ‘prohibited activity’) set out herein under as follows:

a.) For the violation of any laws, statutes, ordinances, or regulations of the country from which you are operating the platform.

b.) for undertaking, facilitating or supporting criminal activity of any kind, including but not limited to, money laundering, terrorist financing, illegal gambling operations or malicious hacking;

c.) any abusive activity, including but not limited to:
i.) imposing an unreasonable or disproportionately large load on Cyla’s infrastructure, or otherwise taking any action that may negatively affect the performance of the Platform or Cyla’s reputation;
ii.) attempting to gain unauthorised access to the Platform or any Cyla Account;
iii.) transmitting or uploading any material to the Platform that contains viruses, Trojan horses, worms, or any other harmful programmes; or
iv.) Transferring your Cyla Account access or rights to your Cyla Account to a third party, unless required by law or with Cyla’s prior consent, as applicable in the country from which you are operating the platform.

d.) Redistribute content from Cyla.

e.) fraudulent activity, including but not limited to taking any actions that defraud Cyla or a Cyla customer, or the provision of any false, inaccurate, or misleading information to Cyla;

f.) transactions involving items that may help facilitate or enable illegal activity; promote or facilitate hate, violence or racial intolerance; are considered obscene; or may be stolen goods or the proceeds of crime;

g.) transactions involving TOR markets, online gambling sites or mixers;

h.) sale or purchase of narcotics or controlled substances; and intellectual property infringement.

By opening a Cyla Account or engaging our platform, you confirm that you will not use your account to undertake any of the above-listed Prohibited Activities or any similar or related activity.

**Activities subject to the prior written approval of Cyla.**

Unless you have obtained the prior written approval of Cyla, you are not authorised to use your Cyla Account to conduct or operate any of the following business activities or categories of activity below:

– monetary services, including but not limited to money or digital currency transmission, currency or digital currency exchange or dealing, payment service providers, e-money or any other financial services business;
– gambling or gaming services;
– charitable or religious / spiritual organisations;
– consumer lending services, including but not limited to secured and unsecured loans, cash advances, payday lending;
– investment funds, asset management, or brokerage services.

We reserve the right to restrict, suspend or terminate your Cyla Account if we suspect, in our sole discretion, that you are using, or have used, your Cyla Account in association with any of the activities listed above, or any similar or related activity, without having obtained the prior written approval of Cyla.

We are Data Protection Compliant hence, the liability to be borne in the event of any breach in data privacy will be peculiar to the circumstances of such breach. See above Clause.

**Representations and Warranties**

By accessing the Cyla platform, you represent and warrant that:

a.) You are at least 18 years of age or the legal age of majority in your Jurisdiction have the legal capacity and authority to enter into and be bound by these Terms of Service;

b.) If you are using the Cyla Platform on behalf of a company, organization, or other legal entity, you have the authority to bind such entity to these Terms;

c.) All information provided to Cyla, including during account registration, is true, accurate, current, and complete, and you agree to maintain and promptly update such information as necessary;

d.) Your use of the Cyla Platform complies with all applicable laws, regulations, and third-party rights, and you will not use the Platform for any unlawful or fraudulent purpose and;

e.) No further authorization or approval is required from any third party for you to enter into this agreement or use the Platform.

f.) You will not use the Platform in a manner that could disable, overburden, damage, or impair any Cyla server, or interfere with any other party’s use of the Platform.

Cyla represents that it is duly organized and has the authority to provide the services offered on the Platform., and disclaims all warranties not contained herein to the fullest extent permitted by law.

**Queries, Complaints And Disputes**

All queries and complaints should be raised with our customer support department through the support channel on the platform.

Without prejudice to any of our other rights to close a transaction under this terms, in any case where we are in dispute with you in respect of a transaction or alleged transaction or any communication relating to a transaction, we may, at our absolute discretion acting reasonably and in good faith and without notice, close any such transaction or alleged transaction, where we reasonably believe such action to be desirable for the purpose of limiting the maximum amount involved in the dispute, and we will not be under any obligation to you in connection with any subsequent movement in the level of the transaction concerned.

**Anti-Money Laundering Policy**

Cyla is firmly committed to preventing the use of its platform for money laundering, terrorism financing, and other illicit activities. We recognize the inherent risks associated with digital asset transactions and are dedicated to complying fully with applicable anti-money laundering and counter-terrorism financing laws and regulations—both in Nigeria and across jurisdictions in which we operate or transact.

These laws and regulations include, but are not limited to, the Money Laundering (Prohibition) Act, 2011 (as amended), the Terrorism (Prevention) Act, 2022 (as amended), and the Central Bank of Nigeria (Anti-Money Laundering and Combating the Financing of Terrorism in Banks and Other Financial Institutions in Nigeria) Regulations, 2022. We also ensure alignment with global standards established by the Financial Action Task Force (FATF) and other international regulatory frameworks.

Cyla, as a responsible company, frowns at and is committed to fighting money laundering, and fully complying with anti-money laundering laws in Nigeria. We are aware of the difficulties and risks that come with digital assets transactions, making it a popular channel for money laundering.

To this end, Cyla has implemented a comprehensive Anti-Money Laundering (AML) Compliance Program that includes, but is not limited to, the following measures:

– Appointment of a Designated Compliance Officer: A dedicated AML Compliance Officer oversees the development, implementation, and enforcement of our AML policies and ensures compliance with applicable legal and regulatory requirements.
– Know Your Customer (KYC) and Customer Due Diligence (CDD): We conduct identity verification and risk assessments of users in accordance with the applicable regulatory thresholds and risk-based standards, including enhanced due diligence for high-risk transactions or jurisdictions.
– Cooperation with Authorities: Cyla collaborates with law enforcement, financial intelligence units, and regulatory bodies in Nigeria and abroad. We reserve the right to place a lien, suspend, or freeze accounts subject to investigation, in compliance with lawful requests from competent authorities as ordered by a court of competent jurisdiction or where they have the overriding authority to initiate the same.
– Transaction Limits and Reviews: We apply transaction limits based on user verification tiers and risk categories. These thresholds are subject to periodic reviews and updates in line with regulatory changes and industry best practices.
– Ongoing Policy Review and Staff Training: Our AML policies are subject to ongoing review and are updated to reflect changes in applicable laws and international best practices. Staff members receive continuous training on AML obligations and procedures.

**Other Languages**

The language of this terms of service is English language. However, it may be translated to other languages for convenience only, and in the event of any inconsistency, the English language version will prevail.

**Severability**

If any provision of this terms is determined to be invalid, unenforceable, or illegal by any court or tribunal, it will be deemed to have been deleted without affecting the remaining provisions. If such provision would be valid, enforceable, and legal if some part of it were modified or deleted, the provision will apply with the minimum modification necessary to make it legal, valid and enforceable.

**Assignment and Subcontracting**

You will not assign your rights under these Terms, in whole or in part, without our prior written consent and any attempt to do so without such consent shall be null and void and constitute a material breach of this Terms. We may assign the Terms, in whole or in part, or subcontract our obligations under it, without your consent.

**Relationship**

Nothing in these Terms will be construed as creating an agency, a partnership or joint venture between the Parties, constitute any Party being the agent of the other Party, or authorise any Party to make or enter any commitments for or on behalf of the other Party. Each Party confirms it is acting on its own behalf and not for the benefit of any other person.

**Waiver**

No failure or delay by us to exercise any right or remedy provided under these Terms or applicable law, or a single or partial exercise of such right or remedy, will constitute a waiver of that or any other right or remedy, nor will it preclude or restrict the further exercise of that or any other right or remedy.

**Alteration of Terms**

We reserve the right, at our sole discretion, to modify or replace these terms at any time. If a revision is a material, Cyla will make reasonable efforts to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole Discretion.

**Disclaimer**

EXCEPT FOR THE EXPRESS REPRESENTATIONS AND WARRANTIES STATED IN THIS AGREEMENT, THE COMPANY MAKES NO ADDITIONAL REPRESENTATION OR WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED (EITHER IN FACT OR BY OPERATION OF LAW), OR STATUTORY, AS TO ANY MATTER WHATSOEVER, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUALITY, ACCURACY, TITLE, AND NON-INFRINGEMENT.

The Company is committed to providing high-quality services, but does not warrant that the Services or any deliverables will be free from errors, interruptions, or defects. While the Company endeavors to ensure the security and functionality of its Services, it cannot guarantee uninterrupted operation or the absence of errors, as these may be influenced by various factors outside of its control.

In the case of payment services, the Company makes no representations regarding the specific timeframes required to complete payment requests, as these are dependent on external factors such as payment settlement processes, financial institution holds, or potential banking system delays, which are beyond the Company’s direct control.

The Company shall not be liable for any loss, delay, or inconvenience caused by such factors, but will strive to resolve any issues promptly and in accordance with industry best practices.

By using or accessing the services provided by Cyla, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this Agreement. If you do not agree with any of the terms, please refrain from using the services. These Terms of Service constitute the entire agreement between you and Cyla, with respect to the subject matter hereof and supersede any prior or contemporaneous agreements, whether written or oral.

**Contact Information**

If you have any questions or concerns regarding these Terms of Service,
Please contact us at:
Email: partners@cyla.ng, Phone No: 09019312249

Last Updated: 1st day of January, 2026